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Way of building trust in your eCommerce website and increase online sales

Are you looking how to increase your online sales and wish to learn how to build trust with your website visitors?

According to some research shown that 22% of consumers said that they never shop online and of those 49% of them gave reason as lack of trust. There are some fear of online customers which consists of

  • Is the business for real?
  • Can I shop safely
  • Will I like this product?
  • Is there anyone I can talk to?
  • Do you handle returns?

Hence, building trust with your consumer is very vital. We can use some actionable trust building tactics to build trust such as products videos, brand stories, original content, live chat and personalized emails.

Last but not least, transparent information are one of the most positive trust factors especially when shown publicity.

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Way of building trust in your eCommerce website and increase online sales 1

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