In this new rapidly changing environment, technology is no longer an option but rather a fundamental business strategy that must be integrated into every aspect of an organisation, let alone a small and medium enterprise (SME). It can secure your business from facing the risk of closing down.
According to an August 2020 poll conducted by SME Corporation Malaysia, just 26% of local SMEs have selected digitalisation or e-commerce platforms as their post-pandemic survival strategy. This is of utmost importance for SMEs to adopt digital transformation within their business plan as they account for 99% of all company establishments in Malaysia.
Another research from the University Consortium of Malaysia also pointed out that digital transformation has dramatically increased SME productivity — a 26% rise in productivity by adopting social media and a 27% increase in e-commerce production.
In case you miss it, the government has provided a 50% matching grant for SMEs to ease up their burden to digitalise their businesses. The great news is that BigDomain is one of the collaborative technology providers. Click the link here to find out how you can receive up to an RM5,000 grant for your SME business.
If you are still not convinced enough, these are the five reasons you have to be onboard with this fast train of digital transformation for your SME.
Fast, simple and efficiency
Modern solutions, like Google Workspace, Microsoft Office 365, Gkash and Sendy, are SME-friendly digital transformation. Consider how convenient it would be to have all your works readily prepared, planned, and distributed through these online tools.
Free from suspicious viruses and hackers
Another convincing reason why digital transformation is required for SMEs:
“As many as 60% of hacked SMEs fail within six months.”
Imagine having to suspend operations because a hacker or virus successfully held your firm ransom by preventing you from accessing crucial corporate data and operational software.
Proper digital transformation will guarantee that an SME’s cybersecurity is maintained by regularly updated anti-virus software. In addition, backing up vital company information and data will assist SMEs in recovering from an unforeseen tragedy.
Exceptional Customer Experience
According to recent SAP research, offering excellent customer experiences through digitalisation has become a top strategic focus across Southeast Asia.
“Regardless of industry, businesses must embrace true business transformation into intelligent enterprises while keeping in mind that customers are the lifeline to survival and sustainable growth,”
said SAP Malaysia Sdn Bhd managing director Hong Kok Cheong
To help SMEs pursue their digital transformation plans, BigDomain also provides the most comprehensive services to reap the benefits of digitalisation technology. We collaborate with Alliance Bank for giving out FREE e-Commerce Tools, comprising email, hosting, landing page, and so much more.
Productive workforce
Businesses are seeking innovative methods to boost productivity, and digital technology is precisely the solution. It plays a vital role in assisting employees to become more productive in their core duties both in and out of the workplace.
Digital transformation offers a significant opportunity for basic company departments like finance and human resources to shift away from manual procedures and automate essential areas such as payroll, allowing executives to focus on more considerable business prospects.
The network’s role in fostering innovation – by enabling remote working and giving on-demand access to technology and services – is crucial to establishing an environment that allows people to succeed. For example, one of the most used online meeting platforms is undeniably Zoom. These digital tools become essential to survive in this pandemic era so that, hopefully, no one will lose their “rice bowl”.
Improve business partnerships
Firms are growing more dependent on one another, collaborating with suppliers and distributors, subcontractors, and specialised consultants to provide a variety of products and services that appeal to customers.
For example, BigDomain has collaborated with many trusted partners, Zoom, Mynic, cPanel and more, without stepping out of our office. This can protect both parties’ safety in this virus-blooming time and save time and effort for meeting up in a physical place.
If you are interested in partnering with us, contact us here at go.bigdomain.my/marketing.
Suppose you wonder where you should start to adopt the digitalisation technology for your SME. In that case, you can visit our website for a wide range of services, like hosting, domain name, marketing, and web security. Alternatively, you can directly WhatsApp us for direct advice.